Delivery and Returns

 
PRIVACY POLICY

The Nappy Shed will keep your personal details private and secure. We will not sell, or share your personal details with third-parties.

PAYMENT

The Nappy Shed accepts cash, cheques backed by a cheque guarantee card, or Paypal
All goods sold by The Nappy Shed remain the property of The Nappy Shed until full payment has been received.

Goods will only be despatched once full payment has cleared. All prices on this site are inclusive of VAT where applicable.

ORDER PROCESSING & DELIVERY

All UK orders will be dispatched within 48 hours of payment being received (and in the case of cheques, being cleared). In the event that I am unable to fulfil your order within the normal delivery period, I will contact you as soon as this is known. All orders can be collected free of charge from my home in Marston, Oxford.

RETURNS POLICY

If you are at all unhappy with the contents of your order on receipt, please contact us as soon as possible to allow us the opportunity to resolve the problem:

You must inspect all goods upon receipt and any damage in transit or shortages must be notified to The Nappy Shed within 48 hours of receipt. No claims for damage in transit or shortages will be considered after this period. Where goods have been damaged in transit, we will arrange for collection and offer you the choice of a replacement or refund at no extra cost to you. In circumstances where the packaging is clearly damaged on arrival, it would be helpful to us in resolving any problem if, when signing to accept delivery, you could write 'Box damaged' on the delivery record.
Where goods are found to be faulty on receipt, we will arrange for collection and offer you the choice of a replacement or refund at no extra cost to you.
If you receive your order in good condition but you consider any item to be unsuitable, you may return it for a refund provided that you do so within 14 days of receipt and the item is returned in its original saleable condition and in its original packaging. In these circumstances you will be responsible for meeting the full cost of the return postage.

DELIVERY CHARGES
 
 
Local cusomers - Free collection available. Any goods can be collected free of charge from my house in Oxford.  Contact me to arrange a time as I'm not always here!

UK

Orders up to £100 - £3
Orders over £100 - free!
 
 
European Customers
 
Orders up to £20 - £5
£20-£50 - £8
£50-£100 - £10
£100-£200 - £25
Orders over £200 - £35
 
I'm sorry but I don't take orders from outside Europe.

Email : rosiehead@hotmail.co.uk
Tel : +44(0) 1865 794360